What age are your kits suitable for?
Sensory play is beneficial for all ages and we encourage safe sensory play where adult supervision is always required.
Each kit is a little different regarding materials but anywhere between 12 months and 6 years old. Please contact me to discuss which kit and the age of your child.
When will I receive my sensory kit?
Generally, unless there is a significant delay in materials or post, then it is 4-5 business days before shipping.
How should I look after my kit?
You can keep all your materials inside your container and keep it sealed. When first receiving your kit, most small parts will be sealed in smaller bags so they are easy to pack away. The playdoh will need to be stored tightly in a zip lock bag and in a small air tight container to stay fresh. If it hardens just try adding a tiny bit of water to your hands and knead away... as good as new!
To keep the rice fresh please ensure that your child's hands are dry when playing. You can store in the container provided or a zip lock bag with air removed and in a dark space.
This is a food, so you are required to store it as you would food in a pantry.
Coloured rice last for months if stored correctly and is kept in the right conditions.
Unfortunately, once you have received the parcel and have opened and played with it, I am unable to be responsible for the condition of the contents.
Can you ship to a PO BOX?
No, as we use a courier service we can only ship to an address.
What is the cost of shipping?
The cost of shipping will vary depending on how many kits you are purchasing and whether or not express post is needed.
What payments do you accept?
We accept credit card, apple pay and paypal.
My order hasn't arrived..?
Please keep an eye on your order progress with your tracking number that you will receive once your parcel has been collected from me. Any issues shoot us an email and we will get it sorted!
What do you use to colour your products?
We use food grade non toxic colouring. However, always try to encourage your child to not put any of our kit materials near their mouths.
Do I need to worry about allergies when ordering a kit?
Yes, a large percentage of our sensory kits will be food based. Foods will included but not limited to Rice, Oat, Pasta, Popcorn, Chickpeas, Seeds & Beans.
All of my products are purchased from a food wholesaler. All products state 'may contain' or 'may be present' statements about certain allergens, such as 'may contain nuts'.
Please contact email@example.com before purchase to request any ingredients in our kits
By agreeing to our terms and conditions you agree that this is read and understood before purchasing.
We do not accept returns or exchanges unless the item you purchased has arrived damaged. We do not offer change of mind return or exchange due to the safety standards of our kits.
If you receive a defective item, please email firstname.lastname@example.org with details of the damage and photos.